
Privacy Policy, Terms and Conditions
We take the protection of your data on our website very seriously and are committed to safeguarding the information that users provide to us in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through your use of our services when you access them via your devices.
Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue use of our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your acceptance of this Privacy Policy and any amendments thereto.
In this Privacy Policy, you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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With whom we share the data
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Where the data is stored
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How long the data is retained
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How we protect the data
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Updates or changes to the Privacy Policy
Privacy Policy
Responsible for the collection, processing and use of your personal data is:
valexcon GmbH
Odenwaldweg 6
84048 Mainburg
Phone: +49 8751 841829
Managing Directors: Ralph Müller, Sébastien Chaumiole, Heinrich Fritz, Tobias Jost
What data do we collect?
Below you will find an overview of the data we may collect:
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Unidentified and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("Non-Personal Information"). Non-Personal Information does not allow for any identification of who collected it. The Non-Personal Information we collect primarily consists of technical and aggregated usage information.
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Individually identifiable information, meaning anything that can be used to identify you or could reasonably be expected to identify you ("Personal Information"). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Information with Non-Personal Information, we treat it as Personal Information while it remains combined.
How do we collect data?
Below are the main methods we use to collect data:
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We collect data when you use our services. This means that when you visit our digital assets and use services, we may collect, record, and store usage, session, and related information.
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We collect data that you provide to us, for example when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
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We may collect information from third-party sources as described below.
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We collect information that you provide to us when you sign in to our services through a third-party service such as Facebook or Google.
Why do we collect this data?
We may use your information for the following purposes:
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to provide and operate our services;
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to develop, customize and improve our services;
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to respond to your feedback, requests and requests and to offer assistance;
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to analyze requirements and usage patterns;
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to improve our data security capabilities;
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To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether you wish to continue receiving them. If you do not wish to receive them, simply click the unsubscribe link in those emails.
Who do we share this data with?
We may share your information with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances:
(i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing;
(ii) to establish or exercise our rights of defense;
(iii) to protect our rights, property, or personal safety, or the safety of our users or the public;
(iv) in the event of a change of control of us or any of our affiliates (by way of a merger, acquisition or purchase of (substantially) all of our assets, among others);
(v) to collect, retain and/or manage your data through authorized third parties (e.g., cloud service providers) as appropriate for business purposes;
(vi) to collaborate with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share, or otherwise use non-personal information with third parties at our sole discretion.
Cookies and similar technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analysis services (“tracking technologies”). These tracking technologies can enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, to optimize their performance and to ensure a tailor-made user experience, as well as for security and fraud prevention purposes.
Where do we store the data?
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal information we collect in different jurisdictions.
How long will the data be retained?
Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, amend, or delete any inaccurate or incomplete data at any time at our sole discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we offer our services. Your data may be stored through our hosting provider’s data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.
Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of any data you upload, post, or otherwise share with us or others.
Therefore, we encourage you to set strong passwords and avoid sharing with us or others any confidential information you believe could cause you substantial or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask that you do not share confidential information via any of these channels.
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We use your personal data only for the purposes set out in this Privacy Policy and only when we are satisfied that:
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the use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with our services or customer or technical support);
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the use of your personal data is necessary to comply with legal or regulatory obligations; or
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the use of your personal data is necessary to support our legitimate business interests (provided it is always done in a proportionate way and respects your privacy rights).
As an EU resident, you may:
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withdraw your consent to the processing of your personal data at any time;
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request confirmation as to whether or not personal data concerning you is being processed, and access your stored personal data along with certain additional information;
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request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format;
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request the correction of your personal data stored with us;
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request the deletion of your personal data;
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object to the processing of your personal data;
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request the restriction of the processing of your personal data; or
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lodge a complaint with a supervisory authority:
For example:
Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach
Mailing address:
P.O. Box 1349, 91504 Ansbach
Phone: +49 981 180093 0
Email: poststelle@lda.bayern.de
Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident using our services, you may have the right under the California Consumer Privacy Act (CCPA) to request access to and deletion of your personal data.
To exercise your right to access or delete your data, please refer to the contact information below.
Website: https://www.lda.bayern.de
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.
As part of providing our services, we may transfer data across borders to affiliated entities or other third parties from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you agree to the transfer of your data outside of the European Economic Area (EEA).
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of protection is in place to safeguard personal data. We will take appropriate steps to ensure that we have suitable contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimize the risk of any unauthorized use, alteration, deletion, loss, or theft of your personal data, and that such third parties act at all times in compliance with applicable laws.
Updates or changes to the Privacy Policy
We may revise this Privacy Policy from time to time at our sole discretion; the version posted on the website will always be the most current (see "Effective Date" notice). We encourage you to check this Privacy Policy regularly for changes. If any changes are material, we will post a notice on our website. Your continued use of the Services after we post notice of changes on our website will constitute your acknowledgment of and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.
Contact
Status of the Data Protection Directive
July 23, 2025